dg334 Terms and Conditions
Please read these terms and conditions carefully before using our platform. These terms form a legally binding agreement between dg334 and you.
Introduction and Acceptance
dg334 (the operator) is an online gaming platform providing services to users in Bangladesh. By accessing our website dg334.cam or using our services, you are considered to have fully read, understood and agreed to comply with the following terms and conditions.
These terms and conditions form a legally binding agreement between dg334 and you (the user or member). If you do not agree with any part of these terms and conditions, please refrain from using our platform.
dg334 reserves the right to change or amend these terms and conditions at any time. Continued use of the platform after any change will be deemed automatic acceptance of the new terms.
Account Registration and Eligibility
2.1 Registration Requirements
To open an account at dg334, you must meet the following eligibility criteria:
- You must be at least 21 years old.
- You must provide accurate, truthful and complete information.
- You may only have one account — multiple accounts are strictly prohibited.
- You must operate the account in your own name and for your own benefit.
2.2 Accuracy of Information
Any false or incorrect information provided at the time of account registration may result in immediate account closure. dg334 may request identity verification documents at any time. We reserve the right to suspend withdrawals if verification fails.
2.3 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Sharing login details with third parties is prohibited. If you suspect unauthorised access, notify our support team immediately.
Deposits, Withdrawals and Payment Policy
3.1 Deposit Rules
To deposit funds at dg334, you are required to use a payment method registered in your own name. Deposits from third-party payment accounts are not accepted and such transactions may be cancelled.
- Minimum Deposit: ৳300 (per method)
- Accepted Methods: bKash, Nagad, Rocket
- Deposit amounts are generally credited to the account instantly.
3.2 Withdrawal Rules
To submit a withdrawal request, your account must be fully verified. Withdrawals are only possible via the same method used for the deposit.
- Minimum Withdrawal: ৳1,000
- Withdrawal Time: Processed within 1 hour
3.3 Failed Transactions
dg334 is not responsible for any transaction that fails due to technical issues with the payment gateway. In such cases, please contact our support team with the transaction reference number.
Bonus and Promotion Terms
4.1 Welcome Bonus
New members are eligible to receive a 200% bonus on their first deposit, up to ৳20,000. A designated promo code may be required to claim this bonus.
- Wagering Requirement: The combined total of the deposit and bonus amount must be wagered 10 times.
- Bonus funds are not directly withdrawable — withdrawals can only be made after the wagering requirement has been completed.
- Each player is eligible for the welcome bonus once only.
4.2 VIP and Cashback Program
dg334 has four VIP tiers, each offering weekly cashback:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.5% weekly cashback
- Gold: Up to 0.8% weekly cashback
- Platinum: Up to 1.0% weekly cashback
Higher VIP tiers can be reached through regular active gaming. Cashback amounts are determined every Monday based on the week's activity.
4.3 Bonus Abuse
If there is evidence of a breach of bonus terms or any fraudulent activity, dg334 reserves the full right to cancel bonuses and suspend the account.
Fair Play and Prohibited Activities
5.1 Fair Play Policy
dg334 ensures a fair and transparent gaming environment for all members. All our games are operated using technically verified Random Number Generators (RNG).
5.2 Prohibited Activities
The following activities are strictly prohibited and will result in immediate account closure:
- Creating or operating multiple accounts
- Opening an account using another person's identity
- Exploiting any technical errors or attempting to defraud the system
- Conducting bonus arbitrage or coordinated betting schemes
- Using the platform for money laundering or illegal financial activities
- Threatening or harassing other members or staff
5.3 Corrupted Gaming
If a technical error or malfunction occurs in any game, that game session may be considered void and the relevant bets will be refunded.
Intellectual Property Rights
All content published on the dg334 website — including text, graphics, logos, button icons, images, audio clips and software — is the property of dg334 or its content providers and is protected by Bangladesh copyright law and international copyright agreements.
Republishing, distributing, modifying or commercially using any content from dg334 without our written permission is strictly prohibited.
Privacy and Data Protection
We are firmly committed to protecting your personal information. Our platform uses SSL encryption technology to keep all data secure. We never sell your personal information to third parties.
To learn more about how your information is collected, stored and used, please read our Privacy Policy.
Responsible Gaming
dg334 always places responsible gaming as its highest priority. Gaming is a form of entertainment — it is not a solution to financial problems.
- Never bet beyond your means.
- If you feel that gaming is negatively affecting your daily life, please seek help.
- We provide account limit setting, self-exclusion and break facilities.
Limitation of Liability
9.1 Service Interruptions
dg334 makes every effort to ensure uninterrupted service on the platform. However, the service may be temporarily unavailable due to technical maintenance, internet outages or unforeseen circumstances. dg334 does not bear liability for losses in such situations.
9.2 Game Results
All game results are entirely random and are determined by the game provider's system. dg334 does not alter game results and cannot guarantee any specific outcome.
9.3 Third-Party Services
Our platform offers games from Pragmatic Play, Evolution Gaming, JILI, Spribe and other game providers. dg334 is not responsible for any issues with these providers' systems.
Account Closure and Termination
10.1 Voluntary Closure
You may request the closure of your account at any time through our support team. It is your responsibility to withdraw any remaining balance before the account is closed.
10.2 Administrative Closure
dg334 reserves the right to close an account without notice in the following circumstances:
- Any breach of these terms and conditions
- Providing false or fraudulent information
- Operating multiple accounts
- Bonus abuse or fraudulent activity
- Suspicion of money laundering
10.3 Balance Refund
If an account is closed for administrative reasons, the correct balance may be returned subject to investigation — except in cases where fraud has been proven.
Dispute Resolution and Complaints
If you have any dispute or complaint, please contact our support team first. We provide assistance in Bengali via live chat 24/7. You may also contact us by email: [email protected]
If the matter is not resolved with the support team, it will be escalated to senior management and a resolution will be sought within 5 business days.
Changes and Amendments
dg334 reserves the right to change, amend or update these terms and conditions at any time. For significant changes, we will make every effort to notify members as early as possible.
Continued use of the platform after updated terms are published will be deemed automatic acceptance of the new terms. It is therefore recommended that you check this page regularly.
Governing Law
These terms and conditions shall be governed by applicable law. Any dispute arising from this agreement will be resolved within the framework of the relevant law.
Even if any clause of these terms is found to be unlawful or unenforceable, the remaining clauses will remain fully in effect.
Contact Information
If you have any questions or comments about these terms and conditions, please contact us through the following:
- Email: [email protected]
- Live Chat: Available 24/7 on the website